Privacy policy

At Ostrich, we respect your privacy and protect your personal information.

Information We Collect: We may collect your name, phone number, email, shipping address, order details, and information provided during customer support.

How We Use Information: Your information is used to process orders, arrange delivery, provide customer support, handle returns/refunds, and improve our services.

Payment Information: Payments are processed through available payment methods and third-party payment providers where applicable.

Shipping: Necessary customer details may be shared with courier and delivery partners to complete your order.

Cookies: Our website may use cookies to improve your browsing experience and website performance.

Marketing: We may send promotional messages. You can request to stop receiving marketing communications.

Data Protection: We take reasonable steps to keep your personal information secure.

Third Parties: We do not sell your personal information. Information may be shared only when necessary to provide our services or comply with the law.

Changes: This Privacy Policy may be updated from time to time.

By using our website or placing an order, you agree to this Privacy Policy.